1. Pre-Sale Service: Upon receiving customers' inquiry, we will act at once to answer customers' questions, recommending proper products, introducing features & selling points of potential products, providing free samples as well as quotation, informing payment term, shipping cost, delivery time, etc.
2. In-Sale Service: Make orders on production line immediately upon receiving order and deposit from customers, update newest delivery time with customers, timely communicate with customers for production situation & change, prepare free samples with the order in advance, arrange well shipment for customers.
3. After-Sale Service: Trace the shipment or courier for customers, timely communicate with customers regarding receiving the goods in time & good situation, as well as their thinking on product quality. Implementing regular return visit with customers about selling situation & product stock, in order to give recommendation on promotion & new order quota.